Respondus Lockdown Browser
This page has the latest links and information about the Respondus Lockdown Browser, which is required for all students when taking assessments within VA courses. Please review each section of informaiton we have below, to familiarize yourself with some of the known issues, best practices, etc. assocaited with Respondus Lockdown Browser. We may periodically add to this information, as we continually troubleshoot issues and help find ways to resolve them for our partner school districts.
Update: Respondus Releases Update for LDB for macOS and Windows (November 2022)
For School District Tech Admins
From Respondus Tech Support
LockDown Browser for Windows, version 2.0.9.05, has been released. This release includes minor bug fixes and security improvements. Existing installs of LockDown Browser will be auto-updated shortly. To obtain the latest version (2.0.9.05) use the "Check for Update" feature by clicking the “i” icon in the top menu bar within the Lockdown Browser, or see below to obtain the latest install file.
LockDown Browser for Mac, version 2.1.0.00, has been released. This release contains an update to the underlying Chromium engine, plus a workaround for a Respondus Monitor webcam issue introduced with macOS 13 Ventura. Existing installs of LockDown Browser will NOT be auto-updated at this time. To obtain the latest version (2.1.0.00) use the "Check for Update" feature by clicking the “globe” icon in the top menu bar within the Lockdown Browser, or or see below to obtain the latest install file.
Operating System | Links (School-Owned Devices) | Links (Student-Owned Devices) |
Windows (v. 2.0.9.05) |
Please submit a ticket to techsupport@virtualarkansas.org if you’re needing this download. |
Software |
macOS (v. 2.1.0.00) |
Please submit a ticket to techsupport@virtualarkansas.org if you’re needing this download. |
Software |
chromeOS |
Instructions – For District Tech Teams (Google Admin Console) |
NOTE: You must be logged onto your personal-owned Chromebook with a personal Google account, beforehand. |
How It Works After Installation
School Chromebooks:
Students login to the Chromebook, login to Virtual Arkansas, and when they click to take the test, the LDB extension will open for them.
Student Chromebooks:
Students login to the Chromebook, login to Virtual Arkansas, and when they click to take the test, the LDB extension will open for them.
School Windows or Mac Computers:
Installation will place a LDB icon on the desktop. Students double-click and launch the LDB software, login using their VA credentials, and proceed to the exam.
Student Windows or Mac Computers:
Installation will place a LDB icon on the desktop. Students double-click and launch the LDB software, login using their VA credentials, and proceed to the exam.
School District Filters and Respondus Lockdown Browser
There are some specific domains that may get blocked by your district filter and cause issues with LDB. According to Respondus support, here is the information on that:
*.smc-service-cloud.respondus2.com
Other essential domains are:
Server profiles: server-profiles-respondus-com.s3-external-1.amazonaws.com
Update server: static-public-downloads-cloud.respondus.com
Installs/Downloads: *.respondus.com
Help Center: help-center-respondus-com.s3.amazonaws.com
Phone (870)-637-1011 | Email techsupport@virtualarkansas.org
Monday – Thursday, 8:00am – 4:00pm | Friday, 8:00am – 3:30pm