Respondus Lockdown Browser
This page has the latest links and information about the Respondus Lockdown Browser, which is required for all students when taking assessments within VA courses. Please review each section of information we have below, to familiarize yourself with some of the known issues, best practices, etc. associated with Respondus Lockdown Browser. We may periodically add to this information, as we continually troubleshoot issues and help find ways to resolve them for our partner school districts.
Operating System | Links (School-Owned Devices) | Links (Student-Owned Devices) |
Windows (v. 2.1.1.05) |
Please submit a ticket to techsupport@virtualarkansas.org if you need this download. |
NOTE: This is not the download for school devices. Tech directors, please see the instructions to the left for school devices. |
macOS (v. 2.1.1.07) |
Please submit a ticket to techsupport@virtualarkansas.org if you need this download. |
NOTE: This is not the download for school devices. Tech directors, please see the instructions to the left for school devices. |
chromeOS |
Instructions – For District Tech Teams (Google Admin Console) |
NOTE: You must be logged onto your personal-owned Chromebook with a personal Google account, beforehand. |
How It Works After Installation
School Chromebooks:
Students log in to the Chromebook, log in to Virtual Arkansas, and when they click to take the test, the LDB extension will open for them.
Student Chromebooks:
Students log in to the Chromebook, log in to Virtual Arkansas, and when they click to take the test, the LDB extension will open for them.
School Windows or Mac Computers:
The installation will place an LDB icon on the desktop. Students double-click and launch the LDB software, log in using their VA credentials, and proceed to the exam.
Student Windows or Mac Computers:
The installation will place an LDB icon on the desktop. Students double-click and launch the LDB software, log in using their VA credentials, and proceed to the exam.
Checking Your Lockdown Browser Version
Windows: Check your version by launching the lockdown browser, and click the “i” icon in the top menu bar within the Lockdown Browser.
macOS: Check your version by launching the lockdown browser, and click the “globe” icon in the top menu bar within the Lockdown Browser.
School District Filters and Respondus Lockdown Browser
There are some specific domains that may get blocked by your district filter and cause issues with LDB. According to Respondus support, here is the information on that:
*.smc-service-cloud.respondus2.com
Other essential domains are:
Server profiles: server-profiles-respondus-com.s3-external-1.amazonaws.com
Update server: static-public-downloads-cloud.respondus.com
Installs/Downloads: *.respondus.com
Help Center: help-center-respondus-com.s3.amazonaws.com
Phone (870)-637-1011 | Email techsupport@virtualarkansas.org
Monday – Thursday, 8:00am – 4:00pm | Friday, 8:00am – 3:30pm